Terms & Condition

Welcome to Spogprint.com website, the terms and conditions apply to the site are as follows. By accessing this site, you must confirm you are understanding the terms and conditions applied in this site. If you are not agree / accept these terms and conditions for using this site, we will not allow to use this website. Spogprint.com have the all the rights to change, modify, add, or remove contents or information from these terms and conditions of use at any time. All changes will be effective when posted on the site with no other notice or advanced information. You have to check these terms and conditions of use regularly for new updates.

CHILDREN'S POLICY

Children’s are under the age of 18 should be strictly prohibited from using our services without the consent of their parents or guardians. However, it must be noted that Spogprint.com has no way of knowing if a visitor or customer is actually under the age of 18. We are collecting the information of those who are using our site, therefore it’s a chance to we may collect, use and disclose information about users under the age of 18. We mostly encourage all the parents to monitor their child's use of the internet and advise those users under the age of 18 to obtain parental or guardian consent before disclosing any information.

USE OF THE SITE

We grant you a non-transferable and revocable license to use the site, under the terms and conditions described, for the purpose of consulting information provided on the site. Commercial use and use on behalf of any third party is strictly prohibited. Any kind breach of this terms and conditions will get a result in the immediate revocation of the license granted in this paragraph without notice to you. The contents are provided in this site is only for informational purposes. Product representations expressed in this site are made by us. Any kind of submissions or opinions expressed on this site are those of the individuals posting, and such contents are may not reflect our opinions. This kind of certain services and related features that available on the site may require registration or subscription. If you want to register or subscribe for any such services or related features; you have to agree and provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the site is fully responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all kind of activities that occur under such a password or account. Furthermore, you must have to notify us if any kind of unauthorized access of your password or account happened for your account. The site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred result of, or in connection with, your failure to comply with this section. During the registration process you have to agree for receive promotional emails from this site. You will get promotional emails often from this site.

Any kind of disputes or claims arising out of or in connection with this website shall be governed and construed in accordance with the UAE law. United Arab Emirates is our country of domicile. Minors under the age of 18 shall be prohibited to register in this website as a user and not allowed to transact or use this website. If you are doing a payment for any of our products or services from our website, all details you are asked to submit will be provided directly to our payment provider with a secure connection. The cardholder must get a copy of transaction records and merchant policies and rules. All the payment transaction process are happening under our bank.

Price, Payment and Currencies

The buyers are responsible for all kind of applicable taxes, including the taxes applicable in the territory to which the goods are sent. All payments must be made by Visa and MasterCard credit cards and debit cards and the full payments will be taken at one time and the contract will be in force. The buyers are undertake that all the details provided to the seller for the purpose of order and its delivery will be correct and that the chosen method of payment is the property of the seller and that have sufficient funds or credit facilities are available to cover the full cost of the goods that you ordered. The seller reserves all the rights to obtain validation of the seller's credit card, debit card details before accepting the buyer's order.

VAT

From 1 January 2018, the UAE government has been introduced VAT at a standard rate of 5%, which will be chargeable on all goods and services in the UAE. We would like to inform you that all orders placed on Spogprint.com whether through the website, by phone or email, VAT is applicable. 5% VAT will be added to your shop cart during the checkout process.

Payment Methods

All purchases are requested to submitted with an approved payment method. The following are the approved payment methods, you can choose any kind of payment option from the below listed methods :-

  • Pay by Visa credit card.

  • Pay by Visa debit card.

  • Pay by MasterCard credit card.

  • Pay by MasterCard debit card.

Some kind of certain circumstances are beyond our control and we are not covered by this any guarantee. Please note that we  are not responsible for the following situations:

A. File Submissions

  • Spelling, punctuation, or grammatical errors made by you.

  • Inferior quality or low-resolution of uploaded images.

  • Design errors or color selection errors are happened in the artwork file created and submitted by you.

  • Errors are happened in user-selected options like product type, size, finishing options, or quantity.

  • Incorrect dimensions, image orientation, or file submission in accordance with spogprint.com specifications.

  • Color match guarantee given by without any kind of hard copy proof approval.

  • Delivery delays due to improperly prepared files.

  • Duplicate orders by the customer.

  • Incorrect file layout for folding, scoring, hole drilling, die cutting or other custom services.

B. Shipping and Delivery

  • Wrong shipping address, undeliverable packages delivery attempts, or other errors made by you.

  • Damages to the products arising after the delivery with you.

  • Satisfaction guarantee does not apply to shipping claims from us. We will reprint any kind of orders damaged or lost by shipping carrier.

  • We reserve all  the right to have you return the original order before reprinting or refunding your order.

  • We are not responsible for any kind of damages or claims incurred by you or your business caused by receiving the printed materials which are defective or incomplete or which you will receive later than the estimated delivery date.

C. Shipping and Arrival Times

  • The shipping transit times  are vary, and Spogprint.com assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. In certain cases your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. Spogprint.com is not responsible for delays due to improperly prepared files.

Orders that exceed the 30 day grace period will be discarded. Spogprint.com will not accept claims for reprints or (partial / full) refunds for orders that have been discarded after the thirty day grace period, including but not limited to the following situations:

  • Customer does not answer or reply to our multiple contact and delivery attempts.

  • Customer is consistently away / out of office, does not show interest in trying to coordinate a schedule to receive printed items.

  • Customer is abroad on business / personal matters for an extended period of time.

  • Customer has not collected their printed materials from our Customer Lounge.

  • Our web system sends multiple notifications by email and sms during the production process to give a realistic expectation of when your printed products will be delivered.

If the Spogprint.com team is unable to reach you to deliver your printed goods and has to discard your print items because the grace period runs out and we have no other place to store them, Spogprint.com will not be culpable or held liable. Should the customer need or want the printed items after they have been discarded, the customer will need to place a new order for said items, and pay the full print price.

 

General Terms and Conditions

Copyright Notice

Spogprint.com have all the copyrights on all the contents that are appearing in this site including without any limitation all of the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other materials.

APPLICABLE LAW AND JURISDICTION

These terms and conditions shall be governed and interpreted by the laws in force in United Arab Emirates . Subject to the arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of UAE and to waive any objections based upon venue. Spogprint.com will NOT provide or deal any services or products to any of Office of Foreign Assets Control sanctions countries in accordance with the law of United Arab Emirates”.

Termination; Breach of This Agreement

Spogprint.com reserves the right to cease support and/or terminate business relations in instances of libel, defamation, abusive, profane, harassing or otherwise offensive language — whether in person, over the phone or by correspondence. Any rude, harsh or explicit behavior of a client towards any Spogprint.com support members will lead to termination of services for the particular client or customer. Customers are expected to communicate to the support team in the best dignified manner and not use any form of inappropriate communication (including profanity).You should agree that Spogprint.com may have all the rights to without prior notice, terminate your account, your access to the service and/or block your future access to the service. By way of example, but not by way of limitation, we may terminate your account if we determine you have violated this agreement or other agreements or guidelines that has been associated with your use of this service. Please note that it is Spogprint.com policy to terminate the accounts of users who repeatedly violate the intellectual property rights of third parties. If Spogprint.com takes any legal action against you as a result of your break of this agreement, Spogprint.com will be entitled to recover from you, and you agree to pay, all reasonable attorney fees and costs of such action, in addition to any other relief granted to Spogprint.com.

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